Hi Guest - Come check out all of the new CP Merch Shop! Now you can support CigarPass buy purchasing hats, apparel, and more... Click here to visit!
here...
Have been happy with their service of late. I turned in an Executive lighter and within 10 days got a replacement. I e-mailed customer serve to ask how I could get a sheath for the lighter - they sent one at no charge (I had already received one for registering a cutter).
BTCigars, which lighter or cutter did you register? XIKAR's customer service uses a chart to determine which sheath fits which accessory. Simple pick and pack. Give me the model and design. I can resend another sheath. rmoreno@xikar.com. Good luck.