Your old friend Jack!

[JackImpact]

Hey guys! I am the absolute worst about coming on here and catching up! Just wanted to pop in and say hey. Got a fresh cup of coffee, about to have a cigar and start my shift from 2pm to 1amEST.
 
Last nigh I ended up working until 4am! What can ya do ey?
 
Anyway, wanted to let you guys know that I work for Apple and if you have any technical difficulties, feel free to contact me! I would be happy to help. I owe this place a lot and that is the least I can do!

 

[oke&coke]

Good to have you around Jack. Welcome from Hawaii.

 

[Setharsis]

Welcome back!
 
And what are my options if I currently have a 16 GB iphone 6 purchased in September from AT&T and want a 64GB iphone 6 instead?

 

[Gavin]

What's up, Jack? Welcome back.

 

[JackImpact]

Welcome back!
 
And what are my options if I currently have a 16 GB iphone 6 purchased in September from AT&T and want a 64GB iphone 6 instead?

No real option through Apple. That would have to be taken up with your service provider. You could always argue that the salesman rang you up for the wrong device and you never knew and see if customer service can swap it out. That may involve renewing your contract though.