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Cigars International
- Thread starter Mike_D
- Start date
grateful1
Oh My!
- Joined
- Feb 6, 2006
- Messages
- 19,607
jfields
Where did all my money go?
- Joined
- Jan 25, 2007
- Messages
- 16,340
pembroke3355
Banned
- Joined
- Apr 18, 2008
- Messages
- 1,880
Must be somewhat serious this is like the 3rd day and Famous is also still down.
DDOS Attack. I think they should be coming online soon. Thats what Famous was saying anyway, so I'm pretty sure the others were the same.
Art
**edit for spell
ggiese
Well-Known Member
- Joined
- Dec 4, 2004
- Messages
- 5,091
Yep - DDoS attack. And I'm betting it was a "smurf attack". That blue Bruce dude guy can be mean if he doesn't get what he wants..
Devil Doc
When Death smiles, Corpsmen smile back
- Joined
- Oct 16, 2005
- Messages
- 11,594
Dear Doc,
Many of our customers have been wondering why our websites have been slow or inaccessible for the past five days. The problem was due to a targeted Distributed Denial of Service (DDoS) attack, similar to what has recently been happening to some large government websites, financial institutions, and e-commerce sites in the U.S. and abroad. For those of you who do not know what a "DDoS" is and what it is not, I will briefly explain. First and foremost, no one's personal data has been compromised. I want to assure you that all your personal data is safe, protected and intact.
So what is DDoS? These attacks occur when a flood of traffic is deliberately sent to a particular website in an effort to overwhelm the site and prevent legitimate users from getting through. This is exactly what occurred over the last five days to famous-smoke.com and to some of our competitors in the premium cigar industry. WE ARE NOW BACK, and I have taken steps to ensure that this cyber terrorism will never happen to Famous Smoke Shop again:
We have contracted with experts in the internet security industry to mitigate the attack, and our website was successfully brought back on line Sunday evening. Our security consultants will continue to monitor our network traffic to combat the continued attacks. In partnership with our security consultants, we have performed exhaustive security audits of our networks, servers and websites. Again, I want to reiterate that in no way was our security breached or our data compromised. Although the attackers were successful in generating enough traffic to bring our websites down, we were not "hacked," and all of your personal data has been, and continues to remain, secure.
Like many of you, until a few days ago, I had never heard of DDoS, nor did I understand how widespread this problem has become in the ecommerce sector, how vulnerable we were, or what the consequences of such cyber terrorism would be. Had all retail cigar websites been affected, as some others were, your online cigar supply lines would have been severed completely.
Unfortunately for me, while this disaster was occurring, I was in Nicaragua and Honduras, and did not fully understand what was happening to my company. You can only imagine my frustration. All I was thinking about was creating new products for my customers, and I'm pleased to report that we have some excellent new surprise cigars on the way.
Thankfully, right now our company is functioning normally again. We were attacked. Jealous competitor? Anti-smoking terrorist? It's impossible to know at this point. Suffice to say, we are doing everything in our power to get to the bottom of it. Moreover, because of the deliberate targeting of our industry, and the scale and duration of the attack, Federal authorities have taken an active interest in pursuing the attackers and we intend to cooperate fully.
Even more frustrating was being unable to communicate and inform you about the situation until now, since our email was out of action as well. Therefore, I apologize to all of you, my valued customers, for the inconvenience and the silence.
Sincerely,
Arthur Zaretsky
President,
Famous Smoke Shop-PA, Inc
Many of our customers have been wondering why our websites have been slow or inaccessible for the past five days. The problem was due to a targeted Distributed Denial of Service (DDoS) attack, similar to what has recently been happening to some large government websites, financial institutions, and e-commerce sites in the U.S. and abroad. For those of you who do not know what a "DDoS" is and what it is not, I will briefly explain. First and foremost, no one's personal data has been compromised. I want to assure you that all your personal data is safe, protected and intact.
So what is DDoS? These attacks occur when a flood of traffic is deliberately sent to a particular website in an effort to overwhelm the site and prevent legitimate users from getting through. This is exactly what occurred over the last five days to famous-smoke.com and to some of our competitors in the premium cigar industry. WE ARE NOW BACK, and I have taken steps to ensure that this cyber terrorism will never happen to Famous Smoke Shop again:
We have contracted with experts in the internet security industry to mitigate the attack, and our website was successfully brought back on line Sunday evening. Our security consultants will continue to monitor our network traffic to combat the continued attacks. In partnership with our security consultants, we have performed exhaustive security audits of our networks, servers and websites. Again, I want to reiterate that in no way was our security breached or our data compromised. Although the attackers were successful in generating enough traffic to bring our websites down, we were not "hacked," and all of your personal data has been, and continues to remain, secure.
Like many of you, until a few days ago, I had never heard of DDoS, nor did I understand how widespread this problem has become in the ecommerce sector, how vulnerable we were, or what the consequences of such cyber terrorism would be. Had all retail cigar websites been affected, as some others were, your online cigar supply lines would have been severed completely.
Unfortunately for me, while this disaster was occurring, I was in Nicaragua and Honduras, and did not fully understand what was happening to my company. You can only imagine my frustration. All I was thinking about was creating new products for my customers, and I'm pleased to report that we have some excellent new surprise cigars on the way.
Thankfully, right now our company is functioning normally again. We were attacked. Jealous competitor? Anti-smoking terrorist? It's impossible to know at this point. Suffice to say, we are doing everything in our power to get to the bottom of it. Moreover, because of the deliberate targeting of our industry, and the scale and duration of the attack, Federal authorities have taken an active interest in pursuing the attackers and we intend to cooperate fully.
Even more frustrating was being unable to communicate and inform you about the situation until now, since our email was out of action as well. Therefore, I apologize to all of you, my valued customers, for the inconvenience and the silence.
Sincerely,
Arthur Zaretsky
President,
Famous Smoke Shop-PA, Inc
wildcatboy
New Member
- Joined
- Oct 6, 2010
- Messages
- 52
Does Cigars International have a bad reputation? I have never purchased from them. I was thinking of buying a few accessories from them for a friend for Xmas but will hold off until I hear from a few of you.
Franco593
Active Member
- Joined
- Aug 4, 2008
- Messages
- 1,263
I've never had an issue with them....you need to rest their smokes for a bit when they arrive but so far so good.
Also you might want to contact some of the vendors who support CP such as Isy,Norcal Mark, Keystone raider etc...as I'm sure they could help you.
Also you might want to contact some of the vendors who support CP such as Isy,Norcal Mark, Keystone raider etc...as I'm sure they could help you.