I make have a store rule never to answer the phone when waiting on a customer. It's the long time customer that you think you can trust that will shoplift. It happened a few years ago at another shop in CT.
I wear a tie everyday except Friday. Some of my slacks have cuffs some don't. I see people every day with cuffs and no cuffs. Depends on how dressy you want to look. No one is going to laugh.
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