Sarome lighter customer service - can anyone help?

[theebug]

BOTL,
 
Hope everyone had a wonderful holiday season and is ready to start the New Year with renewed vigor. My first cigar of the year was a Between the Lines on my back deck with a nice E.H Taylor Single Barrel.
 
Anyway..... Last week my Japanese Sarome Sv3 http://www.pinterest.com/pin/365776800956954648/ broke. The little cover piece that goes over the flint wheel cracked off due to heat. Very poor design but beautiful lighter.  i have tried finding anyone who repairs these lighters but I cannot find anyone. The store I bought it from no longer carries them. I even went to the website but cannot find a repair section. The only contact info is for distributors.
 
Does anyone have information on who repairs these lighters? Any and all help would be greatly appreciated.

 

[grateful1]

Email them:
distribution2@sarome.jp

 

[theebug]

Thanks - As i mentioned the email is reserved for distribution requests. I have not received a positive response when I tried emailing that address. 

 

[tomthirtysix]

If you click on the online shop link at the top right, it brings you to a page written in Japanese. Hovering over the links brings up what I guess is the English translation. The link that said "contact" takes you to this page: http://sarome-select.com/contact/ with an email address E-mail　：　 info@sarome-select.com
 
Maybe try them.