Hi, Everyone,
I'm a newbie to this board, however, I want to kick in my 2 cents worth in regards TNT Cigars. Over a year ago, I bought a couple of boxes of Vegas de Fonseca from them on deal. They arrived in good condition and I'm enjoying them now (finishing the first box and the flavors are broadening with a sweeter finish from the wrapper).
Last month, I ordered a house brand of yard gars and a box of Fonseca 8-9-8's. At each order of each box/bundle, I was offered another free sampler and when I logged back in to complete the order, I was offered yet another free sampler. I did no hack to get these offers; they were freely given by TNT. The order confirmation shows three free samplers in the order, but when it arrived, there was only one sampler with no explanation.
Besides not getting the cigars I was looking forward to, that is a classic bait-and-switch fraud. I have called three times trying to get some answers, but all I've been able to do is leave a message. My today's message was that if I did not hear from them by close of business today, I will be notifying my bank that they have defrauded me AND will notify the US Attorney in AZ that they have committed mail fraud.
I'll post a message at close of business today about what, if anything, I have heard from TNT.
Good smokin' to all.
P.S. Just heard from TNT. They are short staffed and very apologetic. According to the rep, there was a glitch in the programming of the website. They made an offer to make good, which I accepted, and promised that they would have the website corrected. I'm satisfied overall, but will be more cautious of freebie offers from TNT.