When someone screws up, we collectively hand them their butt. Rightfully so; it’s how we all look our for each other. However, when someone does the absolute right thing, I think that shouldn’t go un-noticed either.
I recently made a purchase from Shooter, and without a lot of details, let’s just say it didn’t go as Shooter or I wanted it to. Shane was a complete gentlemen, PM’d me his phone number so we could talk, and we agreed on a solution. He didn’t dodge, didn’t waver, he just made it right. I got my return package today, with a full refund of my end including shipping, and a 5-er of some very treasured smokes for my troubles, not that it was much trouble at all.
Shane, I wanted to say thank you for your efforts on this, and to let the group know that you are one stand up BOTL (if they hadn't figured that out already). My hat’s off to you, bud. It’s good folks like you that make trading a pleasure. You and I can trade again, anytime.
My sincere thanks again – B.B.S.
I recently made a purchase from Shooter, and without a lot of details, let’s just say it didn’t go as Shooter or I wanted it to. Shane was a complete gentlemen, PM’d me his phone number so we could talk, and we agreed on a solution. He didn’t dodge, didn’t waver, he just made it right. I got my return package today, with a full refund of my end including shipping, and a 5-er of some very treasured smokes for my troubles, not that it was much trouble at all.
Shane, I wanted to say thank you for your efforts on this, and to let the group know that you are one stand up BOTL (if they hadn't figured that out already). My hat’s off to you, bud. It’s good folks like you that make trading a pleasure. You and I can trade again, anytime.
My sincere thanks again – B.B.S.