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here...
Thank you very much JD. I can't think of many companies that take customer service this seriously. I already was a fan, I'm definitely a customer for life.
Bought a box of these because I've really enjoyed these smokes, and three of the six I've smoked thus far in the box have had tunneling issues. Major ones, the first 1-2 inches are utterly unsmokable.
is this a common issue or just a bad batch? I had two outside my box and they didnt have this...