Calling all lawyers

[CigarStone]

I have a membership to Massage Envy and I have about 10 accrued massages that I have paid for but haven't used. They are telling me if I cancel my membership, I will lose them all.

How they deny a service that has already been paid for?

 

[MilesMingusMonk]

They are telling me if I cancel my membership, I will lose them all.

That doesn’t sound like a happy ending…

 

[jfields]

You’ve accrued them as free massages through a point system, or you have already pre-paid for 10 massages outright?

 

[CigarStone]

You’ve accrued them as free massages through a point system, or you have already pre-paid for 10 massages outright?

I get charged for one one-hour massage per month and then use them as I wish. I haven't used a lot lately so I have 10+ pre-paid.

 

[thinde]

I get charged for one one-hour massage per month and then use them as I wish. I haven't used a lot lately so I have 10+ pre-paid.

Maybe 10 pre paid massages can be traded for one grand slam massage with a happy ending. Is this establishment located in a strip mall with a nail salon and a laundromat?

 

[smellysell]

You could always sell then to Watson.

 

[CigarStone]

Maybe 10 pre paid massages can be traded for one grand slam massage with a happy ending. Is this establishment located in a strip mall with a nail salon and a laundromat?

They are a nationwide chain ...... but they have been sued multiple times for similar practices.

You could always sell then to Watson.

He only goes for the "tug". And I'm guessing he pays more than $70/month.

 

[CBoukal]

You can be sure you signed an agreement with them when you started. It probably said "anything not used before termination of your membership will be lost"

 

[CBoukal]

@CigarStone
Right on their website
**Any unused accrued sessions expire and are forfeited if not used within 60 days of membership cancellation

https://www.massageenvy.com/memberships?membership-drive-modal

 

[jfields]

I get charged for one one-hour massage per month and then use them as I wish. I haven't used a lot lately so I have 10+ pre-paid.

Sounds like it’s time for a 10 hour massage and then cancel out.

 

[CigarStone]

@CigarStone
Right on their website
**Any unused accrued sessions expire and are forfeited if not used within 60 days of membership cancellation

https://www.massageenvy.com/memberships?membership-drive-modal

Well, that brings up another issue.

1. I am a founding member from 2006 and was guaranteed $49/month for life. They changed that after about 9 years, to $69/month, and settled a class action lawsuit as a result, which I did not participate in. So I never signed a "new" contract with them.
2. I don't think any contract, signed or not, can permit them to deny services which have already been paid for.

 

[IngloriousBasterd]

Sounds like it’s time to get a lawyer to sue individually for the first issue and that $49 for life issue at the same time

 

[TexasTraveler]

Can you gift these massages to other family and friends? Because I have seen these places around DFW.

 

[CigarStone]

Can you gift these massages to other family and friends? Because I have seen these places around DFW.

Yes but there is a charge. I think I got it worked out.

They agreed to suspend payments until I get caught up.

 

[TexasTraveler]

Yes but there is a charge. I think I got it worked out.

They agreed to suspend payments until I get caught up.

That's great, but how does that help the VHERF guys get a massage?

 

[kann]

That's great, but how does that help the VHERF guys get a massage?

Well, you'll know real quick if Jeff is your Secret Santa this year...

 

[jfields]

Do they take Dong’s as payment?

 

[tone-ny]

Did you use a credit card for the reoccurring charge? If so talk your credit card company.

 

[cabaiguan juan]

@CigarStone sounds like you need to cash in a few massages to relax a little bit from this whole thing.

 

[kann]

@CigarStone sounds like you need to cash in a few massages to relax a little bit from this whole thing.

Dude's gonna have a stroke soon...