I thought I'd bring this old topic back, just because everyone seems to have had great service with Dave at cheaphumidors.com.
Am I expecting too much, or do I just have the worst luck in the world when it comes to service. I ordered my Connoisseur on Thursday via the website because their phones were down due to moving offices. However the message said that they were checking email and internet orders were shipping as usual. I emailed Dave with a question about my order I was getting ready to place and heard back within minutes, maybe it's coincidence or maybe I was potential business. So as I said I placed the order last Thursday and there has been no change to my order status. The website says orders ship out 24-48 hours, and even paid an extra dollar to be considered a rush order (seems like a bizarre scam just to make an extra dollar. I believe you get what you pay for so didn't expect much out of that, but WTF?) I emailed Dave yesterday afternoon and didn't hear back until business close this time, he said my order was going to ship today. So far no email with tracking info, and the website still says my order is pending.
I want my new humidor dammit! I've been living out of my ghetto ass coolidor for too long, and having to wait an extra hour is unbearable, let alone 4 days with no change to my order. Does this seem par for the course with Dave and Cheaphumidors.com, or was everyone else's experience far better?